We are a consulting firm specializing in Computer System Validation (CSV), Quality, Automation, IT, and Engineering services for pharmaceutical, medical devices, and other regulated industries. We provide project-based, staff augmentation, and professional services solutions across Puerto Rico and the United States. We are looking for a Client Development Manager to lead client growth initiatives, strengthen strategic partnerships, and expand our presence in regulated industries.
Job Summary The Client Development Manager is responsible for identifying, developing, and securing new business opportunities while maintaining and growing relationships with existing clients. This role requires strong communication, industry knowledge, and a consultative sales approach with a focus on long-term client success.
Key Responsibilities: Client Development & Sales
Identify, pursue, and secure new business opportunities within the pharmaceutical, biotech, medical device, and regulated industries.
Develop and execute strategic sales plans to meet territory and company growth objectives.
Qualify prospective clients, assess needs, and propose appropriate service solutions.
Prepare, negotiate, and finalize proposals, contracts, and agreements.
Manage the full sales cycle—from lead generation to contract execution.
Client Relationship Management
Build and maintain strong, long-term client relationships based on trust, service excellence, and industry expertise.
Conduct regular client meetings to understand staffing needs, project requirements, timelines, and expectations.
Coordinate with internal departments (HR, Operations, Recruiting, Finance) to ensure successful project execution and client satisfaction.
Serve as the primary point of contact for key accounts and major project bids.
Market & Industry Strategy
Monitor market trends, competitor activity, and client developments within regulated industries.
Identify opportunities for service expansion, new markets, or strategic partnerships.
Represent the company at industry events, forums, conferences, and client presentations.
Internal Collaboration
Work closely with Recruiting to ensure alignment on job profiles, qualifications, and required experience.
Collaborate with HR and Operations to prepare documentation, proposals, strategies, and project onboarding plans.
Support leadership with sales reporting, pipeline updates, forecasting, and business strategy discussions.
Qualifications: Required
Bachelor’s degree in Business, Engineering, Life Sciences, or related field.
7+ years of experience in regulated industries (pharma, biotech, medical device) including business development, sales, or account management.
Strong understanding of FDA-regulated environments and compliance-driven operations.
Proven experience managing complex projects, negotiations, and client relationships.
PMP certification preferred (or required if así lo deseas).
Excellent communication, interpersonal, and presentation skills.
Highly organized, self-driven, and able to thrive with minimal supervision.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Preferred
Experience in consulting, professional services, or staffing for regulated industries.
Strong network within pharmaceutical/biotech companies in PR or US.
Bilingual (English & Spanish) is a strong plus.
Key Competencies
Strategic thinking
Negotiation & influencing
Relationship-building
Consultative sales
Project management
Problem-solving
Adaptability in dynamic environments
Equal Employment Opportunity We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, or any protected characteristic.